How We Manage Your Online Reviews

Email - Drip Campaign

We use a templated email campaign sent to all current customers asking and remind them to complete a review.
We decide ahead of time what review sites we would like to send them to (ie...Facebook, Google, Yelp, YP.com, etc.)

Initial Request - Sent Immediately or the Following Day

Follow Up Request - Sent in 3 Days

Final Reminder - Sent in 7 Days


Customer database management

Opt-In Form

This is a customizable Opt-In Form that can be presented to customers - online or on-location.
This customer-facing opt-in form will allow you to initiate onine reviews.

Invite Form

This Form will allow you or your staff to add recipients for email and text campaigns.
This "shared invite form" is a simple password-protected page for adding recipients one-by-one...or in bulk.


Review Management Tools

Review Dashboard

These tools allow you to manage you online reviews and customer feedback.
You get a broad view of your online reputation, as well as the abililty to embed a live stream of your online reviews into your website.

Negative Feedback

If a customer has had a neutral or negative experience w/ your company, they are encouraged to fill out a feedback form rather than leave an online review.

Review Stream

This tool allows you to embed a "Review Stream" on your website.
For an example, go to: scottmckellam.com/reviews/

Reporting

You will a broad view of your online reputation on the Review Dashboard - as well as a monthly report that .
You get a broad view of your online reputation, as well as the abililty to embed a live stream of your online reviews into your website.

Reputation - Broad View
Monthly Report
Scott McKellam Agency - a Northern Virginia SEO and DC SEO Company

It is our MISSION to help Small Businesses create a visually stunning web presence that increases brand recognition. Our Northern Virginia SEO Company uses digital media marketing strategies, including PPC, Google AdWords, Reputation Managment, Customer Review Management, and Social Media Marketing to generate increased website traffic, outrank the competition, increase online sales and improve customer conversions. We provide honest assessments and trustworthy feedback. We work hard to provide fair pricing and create lasting business relationships.


Scott McKellam Agency
4025 Majestic Lane, Ste D-1
Fairfax, VA 22033

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